ANDMORE Markets App: 1 Omnichannel Buyer Platform instead of 5 Separate Apps
- Role
- VP of Product
- Team
- Product, Design, Engineering & Analytics
- Timeframe
- 2022–2026
- Status
- Live

TL;DR
Market attendees and buyers were juggling five separate apps across markets that didn't serve their needs for planning and attending Markets, and it showed: an average 2.2-star rating. Research showed that Buyers needed one connected experience across web and mobile app that was intuitive regardless of Market brand: a location-aware, personalized app that would change the relationship between both the Buyer and Seller, and the Buyer and the Market operator. The ANDMORE Markets app (neé @Market App) grew adoption 350%+ and the rating hit 4.8 across 1.6k reviews, 90%+ positive sentiment and the underlying data-driven visibility into at-market activity has been an invaluable resource for the market operations and personalization.
350%+
adoption growth
2.2 → 4.8
rating, across 1.6k reviews
90%+
positive sentiment
My role
Led UX research, developed Product Strategy, business lead on Data and Solutions Architecture; developed analytics and first in-showroom physical activity and Buyer <> Seller connection data extraction. Led build v. buy analysis and org design for project team. Developed internal and customer change management plans and GTM strategy.